Frequently Asked Questions

Orders & Shipping

How long does shipping take?

Estimated delivery time is typically 8–15 business days. Orders are processed within 1–2 business days after payment is confirmed.

Do you offer free shipping?

Yes, we offer free standard shipping on all eligible orders.

How do I track my order?

Once your order has shipped, you will receive a confirmation email with a tracking number. You can also visit our Track Order page anytime.

Do you ship internationally?

We currently focus on shipping to the United States. Contact us at support@even.website for international shipping inquiries.

Returns & Refunds

What is your return policy?

We offer a 30-day return policy. Items must be unused, in original packaging, and accompanied by proof of purchase. Contact us at support@even.website to start a return.

How long does a refund take?

Refunds are processed to your original payment method within 10 business days after we receive and inspect your return.

My item arrived damaged. What do I do?

Please contact us within 7 days of delivery at support@even.website with your order number and photos of the issue. We will make it right.

Products

Are your projectors compatible with streaming services?

Our projectors support WiFi streaming and are compatible with popular streaming services. Please check the individual product page for specific compatibility details.

Contact

How do I contact customer support?

You can reach us at support@even.website. We aim to respond within 1–2 business days.